Complete guide to Italian healthcare: GP, copayment, health record and disability
The National Health Service offers many free or low-cost services, but requires knowing the procedures to access them. This section brings together guides on changing your GP, healthcare ticket exemption, electronic health record and disability certification.
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Civil disability application
How to apply for civil disability recognition and related benefits: disability allowance, pension, caregiver allowance.
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Changing your GP
How to change your general practitioner (GP) at your local health authority (ASL).
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Healthcare ticket exemption
How to get exemption from healthcare copayment for income, chronic illness or disability.
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Electronic Health Record (FSE)
How to activate and use the Electronic Health Record to access your medical reports and prescriptions online.
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Ticket exemption Lombardy: who qualifies, how to apply
Lombardy guide: exemptions for income, illness, disability, regional procedures.
Frequently asked questions
How do you change your GP in Italy?
You can change your GP once a year (or at any time when changing residence) by visiting your local ASL or through your regional online portal with SPID.
Who is entitled to a healthcare ticket exemption?
Entitlements include low-income earners (below €36,151), the unemployed, pregnant women, patients with certain chronic or rare diseases, and low-income pensioners.
What is the fascicolo sanitario elettronico?
The FSE is your digital archive with lab results, hospital stays, prescriptions and vaccinations. You can access it via the regional portal with SPID. Your doctor and A&E can access it with your consent.